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Appointment Policy

Appointment Policy

 

Please arrive on time to your scheduled appointment. All appointments are online on Zoom

All online appointments with Franchelle Ofsoské-Wyber start and end on time. Your help in keeping the appointment schedule running efficiently is appreciated.

If you are unable to attend an appointment please let us know.

 

APPOINTMENT POLICY

  1. Due to a high demand for appointments at least 48hrs notice is required for a cancellation.
  2. If you cancel at least 48hrs before your appointment you will be given the option to reschedule at no cost.
  3. If you cancel within 48hrs of your appointment you will be charged 50% of the cost of your appointment.
  4. If you do not make contact to cancel your appointment or do not arrive for your appointment you will be charged in full for your appointment. No refund will be given.

Unavoidable circumstances may warrant special consideration, but please note that the above will apply to most cancellations.

 

RESCHEDULING AN APPOINTMENT

To avoid disappointment, please aim to keep your appointment. Session availability is limited and due to high demand, Franchelle is often fully booked ahead for a number of weeks.

Rescheduling can be made by contacting the office.

 

Contact

email: info@franchelleofsoskewyber.com

phone: + 64 9 817 6738

 

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